Obed Owusu

Hello, My name is

Obed Owusu

Azure Cloud Engineer Enthusiast

Building the Future in the Cloud, One Project at a Time

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About Me

Senior Associate Engineer!

I am an aspiring cloud computing professional with a passion for technology and innovation. With 4 years of hands-on experience in support engineer, providing top-tier technical support and managing cloud-based environments, optimizing IT systems and infrastructure. Adept at ensuring business continuity by maintaining the effective operation of IT systems and hardware. Proven ability to support end-users and clients while maintaining high levels of satisfaction and operational efficiency. Experienced in managing cloud infrastructure and delivering tailored support solutions, using tools like Darktrace, Ninja pro, Sonic Wall, Webroot and Mimecast to collaborate with cross-functional teams to enhance system reliability and performance. I thrive in dynamic environments, consistently delivering solutions that support strategic business objectives and technological advancements.

Skills & Tools

Languages

Python
90%
PowerShell
85%
Bash
80%

DevOps Tools

GitHub Actions
90%
Azure DevOps
95%
Terraform
85%

Cloud Platforms

Microsoft Azure
100%
AWS
60%

My Experience

IT Support Engineer

ONTRAQ

Duration: 11/2020 - 02/2023

  • Part of the Technical Support Staff for a small to medium-sized assisted living facility.
  • Responsible for Tier 1 and Tier 2 support for IT infrastructure and industry compliance.
  • Comprehensive knowledge of M365 and other email platforms.
  • Creating and administrating Microsoft Exchange email accounts.

2nd Line Support Engineer

ESPRIA (MSP)

Duration: 02/2023 - 03/2024

  • Collaborated with first-line support teams to escalate and investigate complex technical problems.
  • Participated in on-call rotation to provide after-hours support.
  • Experience using Mimecast and Sophos software for cybersecurity controls and risk mitigation.

2nd Line Technical Support Engineer

News Corp UK

Duration: 04/2024 - 10/2024

  • Maintained and updated technical documentation and knowledge base articles using IT Glue software.
  • Assisted in migrating on-premises servers to Microsoft Azure, ensuring minimal disruption to operations.

Senior Associate Engineer

Lifeline IT (MSP)

Duration: 10/2024 - Current

  • Lead Engineer operating at 2nd and 3rd line support levels for various organizations.
  • Overseeing all aspects of IT, from on-premise to cloud infrastructure.
  • Specialized in managing Microsoft 365, Entra ID, Exchange, and Google administration and utilizing software like NinjaOne.

Latest Projects

Onboarding Automator

(AZ-104) Onboarding Automator

Automates the onboarding process using Azure AD, RBAC roles, and policy-driven scripting.

View Project
File Share Web App

(AZ-104) File Share Web App

Secure upload to Azure Blob with time-limited links for safe sharing.

Coming Soon
Cloud Policy Compliance Dashboard

Cloud Policy Compliance Dashbaord

Built a secure Azure dashboard to monitor policy compliance, enforce governance standards, and trigger alerts on violations. Integrated Azure Policy, Monitor, and Workbooks, with full deployment automated using Bicep and CI/CD.

Coming Soon
Weather Tracker

Weather Tracker

Live weather monitor with alerts via Azure Functions and Logic Apps.

Coming Soon
Enterprise Inventory Management System

Enterprise Inventory Management System

Designed and deployed an enterprise-grade Inventory Management System on Azure using Bicep, Cosmos DB, and Azure Functions with secure networking, RBAC, CI/CD, and centralized monitoring via Log Analytics and Azure Policy.

Coming Soon
AI-Powered Document Processing System

AI-Powered Document Processing System

Designed and deployed a secure, serverless Azure solution that uses AI to extract data from PDFs and images, stores it in Cosmos DB, and enforces compliance with Azure Policy. Fully automated with Bicep and CI/CD, including monitoring, alerts, and dashboards for real-time insights..

Coming Soon
Automated Azure Resource Hardening & Audit System

Automated Azure Resource Hardening & Audit System

Built a cloud-native security automation platform to detect and auto-remediate misconfigurations in Azure infrastructure using Resource Graph, Azure Policy, Automation, and Bicep. Delivered centralized dashboards and alerts to enforce organization-wide governance.

Coming Soon

Contact Me!